Terms of service

Terms of Service – Everlight Gifts

Last updated: 27 December 2025

These Terms of Service govern your use of the Everlight Gifts website and services. By accessing or purchasing from our store, you agree to be bound by the following terms and conditions.

1. Overview

This website is operated by Everlight Gifts. Throughout the site, the terms “we”, “us”, and “our” refer to Everlight Gifts.

By visiting our site or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional policies referenced on this site.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our services.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least 18 years old, or

  • You are using the site with the consent of a parent or legal guardian.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any malware, viruses, or harmful code through the website.

A violation of these terms may result in immediate termination of service.

3. Product Information

We make every effort to display products as accurately as possible.

However:

  • Product colors and appearance may vary depending on screen settings.

  • Mystery box products contain random items, and specific items cannot be guaranteed.

By purchasing a mystery box, you acknowledge that the contents are surprise-based and may vary.

4. Order Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased per person or order

  • Cancel orders suspected of fraud or misuse

If an order is cancelled after payment, a refund will be issued to the original payment method where applicable.

5. Pricing and Payments

All prices are displayed in South African Rand (ZAR).

Prices may change without notice.

Payments are processed through secure third-party payment providers. Everlight Gifts does not store full card details.

Orders will only be processed once payment has been successfully confirmed.

6. Shipping and Delivery

Shipping times and procedures are outlined in our Shipping Policy.

Delivery times are estimates and may vary depending on courier services.

Everlight Gifts is not responsible for delays caused by third-party courier companies such as:

  • The Courier Guy

  • PUDO Lockers

  • Fastway Couriers

7. Returns and Refunds

Returns and refunds are handled in accordance with our Refund and Returns Policy.

Certain items may not be eligible for return, including:

  • Opened mystery boxes

  • Personalized or custom-made items

  • Products damaged due to misuse after delivery

Customers must follow the return procedures provided in our policy.

8. Accuracy of Information

We are not responsible if information available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions.

9. Third-Party Services

Our store may use third-party services such as:

  • Payment gateways

  • Courier services

  • Website hosting platforms

These providers have their own terms and privacy policies, and Everlight Gifts is not responsible for their practices.

10. Limitation of Liability

Everlight Gifts shall not be liable for any:

  • Direct or indirect damages

  • Loss of profits or revenue

  • Delays caused by courier services

  • Technical issues affecting website availability

To the maximum extent permitted by law, your use of the service is at your own risk.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).

12. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately upon being posted on this page.

It is your responsibility to review this page periodically.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

Everlight Gifts

Email: everlightgifts1@gmail.com
Phone / WhatsApp: 084 905 7881